Practices want to help each other. Paperwork, privacy rules, and a maze of faxes and personal cell numbers get in the way — so clients end up making the calls themselves. We build and give away the infrastructure that connects practices to each other.
Free to join, and free to stay. No contract, no per-seat pricing — and the matching layer never sees a client's name, only what it takes to find a fit. Here's exactly what it does and doesn't hold →
None of this is anyone's fault. It's what happens when every practice is its own island and the only bridge is paperwork.
Someone finally reaches out for help, then gets handed a list and told to try each one. Most give up before the fifth voicemail.
Practices do have availability. There's just no shared place where "I have an opening Thursday" meets "I need someone for Thursday."
Warm handoffs happen through personal cell numbers, fax machines, and forwarded email — slow, scattered, and impossible to track.
Doing it properly means agreements, consent forms, and a compliant channel. A four-person practice can't hire for that.
Joining gets your practice a working system — not just a profile page with your name on it.
A full practice system provisions itself for you — client records, pipelines, calendars and messaging, already configured.
Your services, specialties, insurance and current availability — so other practices refer to you based on what's actually open.
Send and receive referrals with the details that matter for fit, and track whether each one actually landed.
The same matching engine coordinators use to find a clinician who fits — specialty, insurance, age range, availability.
Call scripts and playbooks for the hard calls, so whoever answers the phone knows exactly what to say.
Bring your clinicians and front desk in with their own logins and roles. No per-seat cost.
Joining is deliberately invite-based. It keeps the directory made of real, vouched-for practices rather than anyone who finds the page.
A practice already in the network sends you a link, or we do. The invite is tied to you and single-use.
Name, city, who you serve, what insurance you take. You'll see your directory card build itself as you type.
Your own practice workspace is created and configured automatically — no setup call, no implementation fee, no IT.
A guided setup walks your team through availability, profile, branding and invites — so you're findable the same day.
Deciding which practice is right for someone doesn't require knowing who they are. It requires clinical fit, insurance, format and availability. So that's all this platform carries: “an opening for anxiety treatment that takes this insurance, telehealth or in person, adult.” Enough for a practice to say yes or no — never a name, never a record.
Identity belongs one layer down, in your own records system — where it already lives, and where your own compliance already applies. That's the handoff point, and it doesn't move. The matching layer hands you a person to call; the record of who they are stays with you.
When a coordinator searches for a clinician, the only things that reach the matching engine are categories: a specialty, an insurance type, an age band, telehealth or in person, a region, and who has an opening. No name, no date of birth, no contact details, no notes. It is checked automatically on every release — a test fails the build if anything but a category value can reach the matcher, which is how we keep the promise honest rather than merely intended.
So the answer it gives is "three clinicians fit, two have openings this week" — never "here is Maria's file."
Where a person's name can end up in our layer, and it's worth knowing exactly. A few fields let your team type freely: the note you can attach to a referral, a message to another practice, a peer review comment, and your own call scripts. Nothing stops someone typing a name into those, so we ask teams not to — and we'd rather tell you precisely where the line depends on your people than let you assume software is holding it. Referral notes and messages are kept for 90 days and then deleted; your call scripts stay until you change them, because they're your content.
Your clients' names, records, and conversations belong in your own GoHighLevel account: contacts, your referral pipeline, your chat widget, your texts and calls. That's covered by GoHighLevel's business associate agreement, under their HIPAA add-on, which your practice pays for. We'd rather say that plainly than fold it into the word "free." The platform we give you is free; the compliant messaging and calling underneath it is a real line item, and it isn't ours to give away.
There is no HIPAA-covered channel between two practices here today. If your team needs to discuss a client you've both already identified, use the channels you already have. That's the honest state of it, and we'll say the day it changes — not before.
We also won't tell you we're "HIPAA certified," because no such thing exists — the government doesn't certify software. What we can tell you is which parts hold a name and which parts can't, which is the question that actually matters.
If someone sent you an invite, it takes a few minutes. If not, tell us about your practice and we'll get you in.
Already a member? Sign in to your console →
We'll get back to you with an invite. No obligation.